FAQs – BOBRI website

When Will My Order Ship?
Orders are usually processed and shipped within 15 business days of purchase.

How Long Does Shipping Take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 10 business days. Your tracking number will be updated 3-7 days after your order has been shipped.

How Do I Cancel An Order?

If you would like to cancel your order or make any changes, please contact us within 24 hours after placing the order. Due to the fact that all items are handmade to order, we don't accept cancellations or changes after 24 hours for any reason.

What Is Your Return Policy?

Unfortunately due to the nature of our products, we do not accept returns, exchanges or refunds.

What Methods of Payment Do You Accept?
We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card.

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